Privacy Policy

Introduction

EmberCrest Industries (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website https://embercrest.industries (the “Site”) or interact with us through online forms, email, or social media.

By using our Site, you agree to this Privacy Policy.

Information We Collect

A. Information You Provide Voluntarily
When you contact us through a form, subscribe to updates, or request a quote, we may collect:
- Name
- Email address
- Phone number
- Company name (if provided)
- Any message or information you include

B. Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on the Site
- Referring website or link
- Cookies and similar tracking technologies (for analytics and basic functionality)

How We Use Your Information

We use the collected information to:
- Respond to inquiries, quotes, and service requests
- Provide and improve our services and website
- Analyze how visitors use our Site (through analytics tools)
- Maintain website security and performance
- Comply with legal obligations

We do not sell, rent, or trade your personal information.

Sharing of Information

We may share limited information with:
- Service providers (e.g., website hosting, analytics, or email services) who help us operate the Site.
- Law enforcement or regulators if required by law or to protect our legal rights.

All third parties are required to safeguard your information and use it only for the services they provide.

Cookies and Analytics

Our Site may use cookies and tracking technologies such as Google Analytics to understand usage patterns and improve the user experience. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly if you do.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is 100% secure, and you use the Site at your own risk.

Your Rights and Choices

Depending on where you live, you may have rights to:
- Access, correct, or delete your personal information
- Request that we stop using or sharing your data
- Withdraw consent for certain uses

To exercise these rights, contact us at privacy@embercrest.industries.

Retention of Information

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Links to Other Websites

Our Site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those sites.

Children’s Privacy

Our Site is not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

EmberCrest Industries
Email: privacy@embercrest.industries
Website: https://embercrest.industries